[WDC] Inaccessible PaaS interface

Incident Report for wdc

Resolved

Alpha3 Cloud would like to inform you that the connectivity issues related to the PaaS in the Washington cloud location have been resolved, and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.

Posted Oct 12, 2023 - 08:36 UTC

Investigating

Alpha3 Cloud would like to inform you that we are currently experiencing issues with the PaaS in the Washington cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.

Posted Oct 12, 2023 - 08:23 UTC

This incident affected: Washington DC Cloud.