Update - Apha3Cloud would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.
Customers can still contact us directly via support@alpha3cloud.com, and we will process urgent requests and help with any issues experienced.
Thank you for your patience and understanding.
Sep 30, 2026 - 06:41 UTC
Investigating - Apha3Cloud would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Prague Cloud, and we are working on resolving the issue.
At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@alpha3cloud.com, and we will process urgent requests and help with any issues experienced.
We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:53 UTC
Completed -
Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.
IMPACT: There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 26, 09:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 08:30 UTC
Scheduled -
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 19, 02:25 UTC
Completed -
Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the Washington DC cloud location, was completed successfully.
IMPACT: During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 22, 17:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC
Scheduled -
Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Washington DC cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.
IMPACT: There will be no service impact, except a slight increase in the I/O operations.
Oct 21, 16:11 UTC
Completed -
Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the Washington DC cloud location, was completed successfully.
IMPACT: During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 21, 16:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 UTC
Scheduled -
Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Washington DC cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.
IMPACT: There will be no service impact, except a slight increase in the I/O operations.
Oct 20, 17:25 UTC