Alpha3 Cloud Washington DC, Washington, US
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 2024 - 20:00 UTC
Scheduled - CloudSigma would like to inform you that our chat service provider will perform critical maintenance, which will impact the performance of Chat and Messaging. The actual works are planned to take 30 minutes in total.

IMPACT:
During the maintenance window, the chat service will not be available for. Any ongoing chats will be disconnected for both agents and visitors.

If you need our immediate assistance, please email us at support@cloudsigma.com during the abovementioned maintenance.

Feb 23, 2024 20:00-20:30 UTC
Washington DC Cloud ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Washington DC API (response time)
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Latency from North America
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Latency from Latin America
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Latency from Europe
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Latency from Asia-Pacific
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Past Incidents
Feb 23, 2024

Unresolved incident: Chat service maintenance.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - Alpha3 Cloud would like to inform you that we performed a scheduled maintenance of our storage cluster at the Washington DC cloud location. During the maintenance, we successfully upgraded the underlying software of the cluster.

All support activities were conducted under direct supervision by Alpha3 Cloud’s DevOps staff.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, other than a slight increase in the I/O operations for the duration of the maintenance window.

Feb 21, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 08:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster at the WDC cloud location. The maintenance aims to upgrade the underlying software of the cluster. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by Alpha3 Cloud’s DevOps staff.

IMPACT:
There will be no downtime for the storage; nonetheless, a slight increase in the I/O operations is expected for the duration of the maintenance works.

Feb 13, 23:39 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Completed - Alpha3 Cloud would like to inform you that we performed a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface occurred.

Feb 19, 10:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 08:30 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.

Feb 12, 01:14 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.