Alpha3 Cloud Washington DC, Washington, US
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 05, 2022 - 00:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform hardware maintenance in our Washington DC cloud location. This is going to be the last stage of the consecutive hardware maintenances we recently performed. The actual work is scheduled to take no longer than 10 hours in total.

IMPACT:
During the maintenance work, we will be re-organizing hardware components in some of the new boxes, so that we can expose new features in the Washington DC cloud.

Washington DC Cloud ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Washington DC API (response time)
Fetching
Latency from North America
Fetching
Latency from Latin America
Fetching
Latency from Europe
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Latency from Asia-Pacific
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Past Incidents
Oct 5, 2022

Unresolved incident: [WDC] Hardware Maintenance.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Completed - Alpha3 Cloud would like to inform you that we are planning to perform hardware maintenance in our Washington, DC cloud location. During the maintenance window, we will be upgrading the existing hardware and installing new equipment to the cloud. The actual work took 12 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance work, we performed a few restarts of our API. Each restart resulted in inability of few minutes our API to process requests from inside and outside our system. Other than that, no other impact on the running virtual machines and network was observed

Sep 21, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 UTC
Scheduled - Alpha 3 Cloud would like to inform you that we are planning to perform hardware maintenance in our Washington, DC cloud location. During the maintenance window, we will be upgrading the existing hardware and installing new equipment to the cloud. The actual work planned will take no longer than 12 hours in total.

All support activities will be conducted under the direct supervision of Alpha 3 Cloud DevOps staff.

IMPACT:
During the maintenance work, we will have to perform a few restarts of our API. Each restart will result in inability of few minutes our API to process requests from inside and outside our system. Other than that, no other impact on the running virtual machines and network is expected.

While it is important for Alpha 3 Cloud to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Sep 20, 08:06 UTC
Completed - Alpha3Cloud would like to inform you that emergency maintenance of the database in the WDC cloud location was performed. The actual works took no longer than 3 hours in total.

All support activities were conducted under the direct supervision of Alpha3Cloud ’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the UI was unreachable for about 15 minutes you were unable to make any API calls.

Sep 21, 11:37 UTC
Update - Alpha3Cloud would like to inform you that the maintenance will be extended by 30 minutes.
Sep 21, 10:51 UTC
Update - Alpha3Cloud would like to inform you that the maintenance will be extended by 30 minutes.
Sep 21, 10:04 UTC
Update - Alpha3Cloud would like to inform you that the maintenance will be extended by 30 minutes.
Sep 21, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:33 UTC
Scheduled - Alpha3Cloud would like to inform you that we are going to perform a emergency maintenance of the database in the WDC cloud location. The actual works are planned to take no longer than 60 minutes in total.
All support activities will be conducted under the direct supervision of Alpha3Cloud ’s DevOps staff.
IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the UI would be unreachable for about 15 minutes and you would be unable to make any API calls.

Sep 21, 08:32 UTC